Getting Your Premium Gear From Our Doorstep to Yours – Fast, Reliable, and Worry-Free

At The Softball Group, we understand that once you’ve chosen the equipment to elevate your game, you want it in your hands as quickly and reliably as possible. Our global shipping network is designed with the athlete in mind, ensuring your bats, gloves, apparel, and accessories arrive ready for action.

Our Shipping Promise to the Global Softball Community

Founded by players and coaches, we know the importance of timely delivery—whether you’re preparing for a tournament, outfitting a team for the new season, or simply upgrading your gear. We ship worldwide to unite our passionate community, bringing the game closer together. (Please note: we are currently unable to ship to select remote areas and parts of Asia due to carrier restrictions.)

Order Processing: 1-2 Business Days

Our team works diligently to pick, pack, and dispatch your order from our Baltimore facility within one to two business days. Every bat, glove, and piece of apparel is checked to ensure it meets our uncompromising quality standards before shipment.

Choose Your Shipping Method

Select the option that best fits your timeline and budget. Both methods include full tracking so you can follow your gear’s journey.

Standard Shipping MOST POPULAR

Carrier: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: Flat rate of $12.95

Ideal For: Players and coaches who want a great balance of speed and value. Perfect for getting your new fastpitch bat or fielding glove in time for crucial training sessions.

Free Economy Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: FREE on all orders over $50

Ideal For: Planned purchases, team orders, and non-urgent gear upgrades. A cost-effective way to access our premium selection of batting gloves, accessories, and performance wear.

What Happens After You Place Your Order?

  • Order Confirmation: You’ll receive an email confirmation immediately after your purchase.
  • Processing (1-2 days): Our expert team prepares your shipment with care.
  • Dispatch Notification: You’ll get a shipping confirmation email with your tracking number as soon as your order leaves our warehouse.
  • In Transit: Track your package every step of the way using the provided link.
  • Delivery: Your gear arrives at your doorstep, ready to help you play harder and perform better.

Our Hassle-Free Returns Policy

Confidence in your gear is paramount. If any item doesn’t meet your expectations, we offer a straightforward returns process.

  • Return Window: 15 days from the date of delivery.
  • Condition: Items must be unused, in original packaging, with all tags attached.
  • Process: Contact our expert support team at [email protected] to initiate a return and receive instructions. Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.

This policy applies to our complete ecosystem of products—from bats and catcher’s mitts to apparel, footwear, and glove services.

Questions About Delivery?

Our team, backed by decades of combined coaching and playing experience, is here to ensure your experience is seamless.

Email us anytime: [email protected]

We’re committed to being your trusted partner, on and off the field.

Start Shopping & Elevate Your Game

The Softball Group | 2641 Black Oak Hollow Road, Baltimore, US 43105